FAQ

Frequently asked questions about Hotel Gift Vouchers In1

Please note, once you have purchased your Hotel Gift Voucher In1, you must telephone our call centre to redeem it against your chosen property. (Availability restrictions may apply)

Call us on 01 808 4418 during office hours, Monday to Friday, excluding Bank Holidays and we will assist you with booking your stay.

Q1. How do I purchase Hotel Gift Vouchers In1 ?

A1. Simply go to www.hotelgiftvouchersin1.com – go to the Buy Vouchers page and click on the Buy Vouchers button. Remember to have your credit card / debit card details handy.

Q2. How do I receive my voucher ?

A2. Once you have purchased Hotel Gift Vouchers In1, you will receive an email into your inbox. Make sure you enter your email details correctly. If you chose to email the voucher to a lucky recipient they will receive the voucher.

Q3. I haven’t received my voucher – what now ?

A3. If you haven’t received your voucher, wait 10 minutes. Press send / receive button in your email inbox. If you still have not received your email, check your junk or spam folders. If you still have not received your voucher, did you opt that a recipient receives the voucher? If so they will have the voucher in their email inbox. If you still cannot find your voucher please email us on hello@voucherin1.com or alternatively call us on 01 808 4418 during office hours, Monday to Friday, excluding Bank Holidays.

Q4. Once I’ve purchased Hotel Gift Vouchers In1 – what do I do ?

A4. Once you or your recipient has received their e-voucher in their email inbox, you can call Hotel Gift Vouchers In1 on 01 808 4418, during office hours, Monday to Friday, excluding Bank Holidays. You can redeem your voucher with the properties listed on the Hotel Gift Vouchers page. So select your property where you would like to stay, call our professional and helpful staff and they will book your chosen property if available and offset the voucher against the total price. In summary, to redeem your voucher you must telephone Hotel Gift Vouchers In1.

Q5. I have partially redeemed my voucher – what happens the balance left over ?

A5. Once you have booked your stay via Hotel Gift Vouchers call centre, any remaining value will be kept on your voucher for later use. Our helpful staff may be able to get the property to use the remaining value in the hotel or alternatively you can use it against your next stay.

Q6. How do I redeem a voucher I purchased directly with the hotel ?

A6. You can elect to purchase Voucher In1 which is redeemable in over 600 properties in Ireland. Alternatively you can purchase a hotel gift voucher directly with the property on the Hotel Gift Vouchers page. Where you purchase a direct voucher, you should call the hotel and arrange your stay in advance.

Q7. How do I contact Hotel Gift Vouchers In1 ?

A7. For general queries, you can contact Hotel Gift Vouchers In1 Call Centre by emailing us on hello@voucherin1.com.

To redeem a voucher against a hotel stay, you must call us on 01 808 4418 during office hours, Monday to Friday, excluding Bank Holidays. That way our staff can ensure you get the best use of your voucher.

 

Q8. Can I purchase a hotel gift voucher directly for a specific property instead of purchasing Voucher In1 ?

A8. Yes, Voucher In1 allows you the flexibility to use Voucher In1 in over 600 properties throughout Ireland. However, you can purchase a hotel gift voucher directly with the properties on the HOTEL GIFT VOUCHERS page.